b'Table of Contents Technology, Tools, and Capabilities1.IntroductionUnited Benefits Advisors4 2.Our Capabilities Summary 5 3.Client Success Management9 4.Full-Service Implementation11 5.The Benefits DeskEmployee Call Center13 6.Benefits Administration Platform15 7.Employee Education17 8.Decision Support Tools21 9.Ongoing Dependent Eligibility Verification23 10. Carrier Connections25 11. Carrier Billing and Reconciliation27 12. Payroll Integration29 13. Health and Transportation Accounts and COBRA 31 14. Compliance Services33 15. Analytics and Administrative Dashboards35 16. Renewal and OE Management38 17.Renewal Wizard3918. What clients say41 19. About Workforce Junction42'